Vitex Pharmaceuticals (“Vitex” or “the Company”) is bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) for Australia as (“Principles”). The Principles define personal information as information or an opinion relating to an individual, which can be used to identify that individual, such as name, address, telephone number, email address, et cetera, and are designed to protect the confidentiality of personal information and the privacy of individuals by regulating the way personal information is managed.
Vitex recognises the importance of your privacy and understands that the security of your personal information is important to you. We are committed to protecting the personal information you provide to us.
In addition to complying with privacy laws and requirements, the Company complies with applicable laws, relating to our products, when using personal information.
We also collect information that may or may not include your personal information, through technology and tools that advise when a computer or device has visited or accessed our online content. Those tools include services from search engines and other companies that help us to tailor our content, products and services to better suit consumers and customers. Search engines provide facilities to allow you to indicate your preferences in relation to the use of those tools in connection with computers and other devices controlled or used by you. Such information will only be used or disclosed for the purpose of better understanding users and identify how experience and interaction can be improved and will not be used or disclosed for any other purpose without your consent.
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Vitex will only record your e-mail address if you send us a message. Your e-mail address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent.
Generally, we use your personal information for our activities and business, and in our efforts to expand and improve our business and as permitted by law. Examples include:
The Company generally requires organisations outside Vitex that handle or obtain personal information as service providers to Vitex acknowledge the confidentiality of this information, undertake to respect the individual’s right to privacy and comply with the Principles and this Policy.
In most cases, if you do not provide information about yourself which Vitex has requested, Vitex may not be able to provide you with the relevant service or information required.
The Company may disclose your personal information for the purposes listed above or as otherwise permitted by the Privacy Act to third parties, including the following:
All data is held electronically on password protected systems. Personal information is only accessible by persons that require access to that information to carry out their duties. Vitex has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorised access or disclosure.
As required by the Privacy Act, the Company will take reasonable steps to destroy or de-identify any personal information that is no longer required for a permitted purpose.
You have a right to access the personal information that the Company holds at any time, subject to certain exemptions under the Privacy Act.
The Company will take all reasonable steps to ensure that the personal information collected, used or disclosed is accurate, complete, up-to-date and relevant to our dealings and the nature of the relationship. If you would like to request access to personal information or to correct personal information, you can contact the Company in writing. The relevant contact details are provided below in the section Contacting us about privacy.
If you are unsatisfied with the answer, a complaint may be filed with the Office of the Australian Information Commissioner as detailed on their website.
If you wish to contact us about the privacy-related matters described above or find out more information about the Company privacy practices, please use the contact details below:
Vitex Pharmaceuticals Pty Ltd
4 Alspec Place
EASTERN CREEK NSW 2766